Recalls are far more common than we realise, with over 50 million vehicles recalled worldwide, each year. An auto recall occurs when a manufacturer determines that a car model has a safety-related defect or does not comply with a federal safety standard and poses a safety risk that must be attended to before it’s time to have the vehicle services.
So you see on social media that your vehicle’s make and model is being recalled, now what? According to the Automobile Association (AA), there are a few things you need to know:
Who can initiate a recall?
- Manufacturers usually initiate recalls themselves and most recalls are voluntary.
- The National Consumer Commission (NCC) can negotiate recalls with suppliers if a safety issue is identified.
- As a last resort, the NCC can order a compulsory recall if it believes there is a safety risk.
Is there a legal timeframe?
No, as long as it can be improved that the defect existed when the vehicle was sold.
How do you know if your vehicle is affected?
- You will receive a communication from the manufacturer, explaining the defect and providing instructions on what to do.
- The manufacturer will issue a statement in the press, along with instructions on how to proceed.
- If you suspect that your vehicle is affected, contact the manufacturer and ask that your vehicle VIN number be run against the recall database.
What to do next
- Do not panic. A recall is a precautionary measure and it doesn’t mean that your car is defective
- Do not take a risk. Follow the recall instructions and get your vehicle to a dealership or service centre.
- Be proactive. Have your vehicle checked if you feel you have cause for concern.
Source: Automobile Association